At K2 Expedition & Trekking, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our services or visit our website. By engaging with our services, you consent to the practices described in this policy.

1. Information We Collect:

Personal Information:
We may collect personal details such as your name, contact number, email address, date of birth, passport details, and emergency contact information when you book a trip or inquire about our services.
Payment Information:
If you make a booking, we may collect payment details such as credit card information, billing address, and bank details. This information is used solely for processing payments and will not be shared with third parties, except as required for transaction completion.
Travel Information:
We may also collect travel preferences, dietary requirements, health conditions, and other relevant information necessary to customize your trip experience and ensure your safety.
Automatically Collected Information:
When you visit our website, we may collect non-personal data such as IP addresses, browser type, device information, and browsing patterns using cookies and other tracking technologies to improve user experience.

2. How We Use Your Information:

Trip Arrangements and Services:
Personal information is used to book and manage your trip, obtain necessary permits, arrange accommodations, and communicate essential details related to your trek or expedition.
Customer Support and Communication:
We may use your contact details to respond to inquiries, send trip updates, and provide customer support.
Marketing and Promotions:
With your consent, we may use your email address to send promotional offers, newsletters, and updates about upcoming trips and special packages. You can opt out of these communications at any time.
Legal Compliance:
We may use and disclose your personal information to comply with legal obligations, resolve disputes, and enforce agreements.

3. Information Sharing and Disclosure:

Service Providers:
We may share your personal information with trusted service providers (e.g., hotels, transportation companies, and local guides) for the purpose of executing your trip arrangements. All such service providers are required to keep your information confidential and use it only for the purpose of providing services on our behalf.
Legal Requirements:
We may disclose your personal information if required by law, to protect our rights or safety, or in response to legal processes such as court orders or government regulations.
Business Transfers:
In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party as part of the business transaction. You will be notified of such changes, and your information will remain protected under this policy.

4. Data Security:

We take the security of your personal information seriously. We implement appropriate technical and organizational measures, including data encryption, secure servers, and restricted access to sensitive information. However, no online or electronic storage system is entirely secure, and we cannot guarantee absolute data security.

5. Retention of Information:

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once your information is no longer needed, it will be securely deleted or anonymized.

6. Your Rights:

Access and Correction:
You have the right to access and update your personal information at any time. If you need assistance, please contact us at info@k2expeditiontrekking.com.
Data Portability:
You may request a copy of your personal data in a structured, commonly used format.
Right to Erasure:
You have the right to request the deletion of your personal information. However, certain data may need to be retained for legal or administrative purposes.
Withdrawal of Consent:
If you have provided consent for specific data processing activities, you may withdraw it at any time by contacting us.

7. Cookies and Tracking Technologies:

Our website uses cookies and similar technologies to enhance user experience, track user activity, and improve website functionality. You can choose to disable cookies through your browser settings, but some features of the website may not function properly without them.

8. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external sites you visit.

9. Updates to This Policy:

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

10. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please feel free to contact us:

K2 Expedition & Trekking
Email: info@k2expeditiontrekking.com
Address: Skardu, Gilgit-Baltistan, Pakistan

Privacy policy